Seated person holds bare foot toward camera on patterned bed
Foot and ankle conditions

Plantar fasciitis

£62–£90

If your heel hurts most on the first few steps out of bed and eases as you move about, then hurts again after sitting for a while, that pattern is so characteristic that it does most of the diagnosing for us. Plantar fasciitis is irritation of the thick band of tissue running along the sole of the foot from the heel to the toes.

It is one of the most common problems we see, and one of the most commonly endured for far too long. People walk on it for six months or a year expecting it to sort itself out, and it becomes considerably harder to treat than it was at six weeks.

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What actually helps

Graded loading of the plantar fascia and the calf, which is the core of treatment. Calf strength and flexibility, because a tight, weak calf increases the load going through the heel with every step. Footwear that supports rather than undermines the foot, which for most people is the easiest immediate change. And where the way you load the foot is part of the cause, an insole or custom orthotic.

We have physiotherapy and podiatry in the same clinic, which matters here, because heel pain sits precisely on the line between the two.

What helps less than people expect

Rolling it on a spiky ball feels productive and rarely changes anything on its own. Stretching alone, without strengthening, produces temporary relief. Steroid injections are generally not advised, and local foot and ankle consultants are cautious about them because of the risk of the tissue rupturing. Some long term, stubborn cases that do not respond to physiotherapy or podiatry may respond to shock wave therapy. We do not offer shock wave therapy at Healthflex, but if we think it would help you, we can refer you to a local clinic that does.

How long

Most cases improve substantially over three to six months with consistent treatment, which is longer than people hope and considerably shorter than doing nothing.

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Frequently Asked Questions

Why does my heel hurt most first thing in the morning?
Because the plantar fascia shortens and settles overnight, and the first steps load it suddenly. Pain that is worst on the first few steps out of bed, eases with movement, then returns after sitting is the classic pattern of plantar fasciitis.
How long does plantar fasciitis take to get better?
Most cases improve substantially over three to six months with consistent treatment. That is longer than people hope, and considerably shorter than the year or more it commonly takes when it is walked off and ignored.
Do I need orthotics for heel pain?
Sometimes, and often not. Graded loading of the fascia and calf, calf strengthening and better footwear resolve a great many cases. Where the way you load the foot is genuinely part of the cause, an insole or custom orthotic helps, and gait analysis tells us which situation applies.
Does rolling my foot on a ball help?
It feels productive and it rarely changes much on its own. Stretching alone gives temporary relief. The part that actually shifts it is graded strengthening of the fascia and the calf, which is less satisfying and considerably more effective.

Available Team Members

These team members perform this service

  • Martin Dyer, physiotherapist and director of Healthflex in Haslemere Description: Head and shoulders portrait of Martin Dyer, physiotherapist and director of Healthflex, The Edge, Haslemere. He has swept back dark hair greying at the sides and a warm, closed mouth smile, and wears a pale pink striped shirt with a pink and blue striped tie. The background is a blurred garden of autumn shrubs and trees.
    Martin Dyer
    Physiotherapist and Director
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  • Anneke Webb, physiotherapist at Healthflex in Haslemere Description: Head and shoulders portrait of Anneke Webb, physiotherapist at Healthflex, The Edge, Haslemere. She has long straight fair hair and is smiling at the camera, wearing a white Healthflex Physical Therapy Centres polo shirt. Behind her, out of focus, are a green playing field, a wooden rail fence and autumn trees under a cloudy sky.
    Anneke Webb
    Physiotherapist
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  • Phillipa Frankland, physiotherapist at Healthflex in Haslemere Description: Head and shoulders portrait of Phillipa Frankland, physiotherapist at Healthflex, The Edge, Haslemere. She has long straight light brown hair and a wide, friendly smile, and wears a navy zip neck fleece. Behind her, out of focus, are a yellow green hedge and trees under a pale sky.
    Phillipa Frankland
    Physiotherapist
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  • Nick Thornhill, physiotherapist at Healthflex in Haslemere Description: Close head and shoulders portrait of Nick Thornhill, physiotherapist at Healthflex, The Edge, Haslemere. He has short dark hair and a full dark beard flecked with grey, with a relaxed closed mouth smile, and wears a navy polo shirt. Behind him is soft green foliage under a pale sky.
    Nick Thornhill
    Physiotherapist
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  • Theika Botterill, physiotherapist at Healthflex in Haslemere Description: Head and shoulders portrait of Theika Botterill, physiotherapist specialising in sports and musculoskeletal care at Healthflex, The Edge, Haslemere. She has brown hair tied back and a wide, beaming smile, and wears a pink Healthflex polo shirt. The background is a blurred autumn hedge under a pale sky.
    Theika Botterill
    Physiotherapist, sports and musculoskeletal
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  • Imogen Scott-Plumber, physiotherapist at Healthflex in Haslemere Description: Head and shoulders portrait of Imogen Scott-Plumber, physiotherapist specialising in sports injury and rehabilitation at Healthflex, The Edge, Haslemere. She has fair hair tied back and a relaxed smile, and wears a navy polo shirt. Behind her is a dense green hedge, softly out of focus.
    Imogen Scott-Plumber
    Physiotherapist | Sports Injury & Rehabilitation | Performance
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  • Kathryn Lewis, neurological physiotherapist at Healthflex in Haslemere Description: Head and shoulders portrait of Kathryn Lewis, physiotherapist specialising in adult neurological rehabilitation at Healthflex, The Edge, Haslemere. She has shoulder length dark brown hair lit by sunshine and a broad smile, and wears a white Healthflex polo shirt. Behind her is dark green foliage, softly out of focus.
    Kathryn Lewis
    Physiotherapist, adult neurological rehabilitation
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  • Gareth Klepacz, podiatrist at Healthflex in Haslemere Description: Head and shoulders portrait of Gareth Klepacz, podiatrist specialising in clinical biomechanics at Healthflex, The Edge, Haslemere. He has short dark hair and a broad smile, and wears a navy and white checked button down shirt. Behind him, out of focus, are a hedge and green fields.
    Gareth Klepacz
    Podiatrist, clinical biomechanics
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Complete your experience with these services

  • Podiatry
    £90•Up to 60 mins
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  • Biomechanical assessment and gait analysis
    £90•Up to 60 mins
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  • Custom orthotics
    £480
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